Privacy Policy
Effective
This policy explains what information Ultimate Bots collects when you use our website, account, Studio, Bench, apps, APIs and events, how we use it, who we share it with — including partners and developers who build on our platform — and the choices you have.
1. Who we are and what this covers
Ultimate Bots (“Ultimate Bots”, “UFB”, “we”, “us”) runs a humanoid robot sports league and the software around it. This policy applies to every service that links to it, including ultimatebots.com, the account portal at account.ultimatebots.com, Ultimate Bots Studio, WBT Bench, the robot control tools, our developer and partner APIs, our mobile and desktop apps, and our live events (together, the “Services”).
By using the Services you acknowledge this policy. Your use is also governed by our Terms of Service.
2. Information we collect
Information you give us
- Account details — email address, password (stored only as a secure hash by our authentication provider), display name, username, profile photo and bio.
- Connected accounts — when you sign in with or connect Discord, we receive your Discord user ID, username, avatar and email address, and the date you connected.
- Content you create or upload — videos, motion captures, motion files, Studio projects, robot policies, benchmark submissions, comments and anything else you save to the Services.
- Program information — applications and participation in pilot, ghost, captain, hackathon and similar programs, including team membership and results.
- Messages and forms — newsletter sign-ups, partner inquiries, support requests and anything else you send us.
- Event information — tickets, attendance, and photos or video of you captured at our events.
Information collected automatically
- Usage data — pages and features you use, actions you take, the time and length of visits, and when you last signed in or used Studio.
- Device and log data — IP address, browser and device type, operating system, language, referring URL and crash or error reports.
- Cookies and similar technologies — to keep you signed in, remember preferences, protect against abuse and measure how the Services are used. See Cookies and analytics.
Information from others
We may receive information about you from sign-in providers you choose (such as Discord), from partners who run programs or events with us, and from other users (for example, when a teammate adds you to a team).
3. How we use information
- to create and secure your account and sign you in;
- to provide the Services, including processing videos into robot motion, storing your projects and running simulations and benchmarks;
- to run the league, its programs and its events, and to show participants, results and leaderboards;
- to make your account and activity available to partners and developers through our APIs, as described in How we share information;
- to send service messages (confirmations, password resets, program updates) and, where allowed, news and marketing you can opt out of;
- to understand how the Services are used and to improve them, including training and evaluating our own models and robot policies on content submitted to the Services;
- to detect and prevent fraud, spam, abuse and security incidents; and
- to comply with law and enforce our terms.
6. How long we keep information
We keep information for as long as your account is open and as needed to provide the Services. When you ask us to delete your account we delete or de-identify your personal information within a reasonable time, except where we must keep it to comply with law, resolve disputes, prevent abuse or enforce our agreements. Copies already shared with partners are governed by their own retention practices; we will ask them to delete it where the law requires.
7. Your choices and rights
You can:
- update your profile and connected accounts in your account settings;
- unsubscribe from marketing emails using the link in each email;
- ask us to stop sharing your information with partners;
- ask for a copy of your information, or to correct or delete it; and
- delete your account by emailing contact@ufb.gg from the address on your account.
Depending on where you live (for example in the European Economic Area, the United Kingdom or California), you may also have the right to object to or restrict certain processing, to data portability, to withdraw consent, and to complain to your local data protection authority. We will not discriminate against you for exercising these rights. To make a request, email contact@ufb.gg; we may need to verify your identity first.
Where the law requires a legal basis for processing, we rely on performing our contract with you (providing the Services), your consent (which you can withdraw), our legitimate interests (running, securing and improving the Services and building our partner platform), and compliance with legal obligations.
8. Security
We use reasonable technical and organizational measures to protect your information, including encryption in transit, hashed passwords, optional multi-factor authentication and access controls. No system is perfectly secure, so we cannot guarantee the security of your information.
9. International transfers
We are based in the United States and our providers operate in several countries. Your information may be processed outside the country where you live, including in the United States and the European Union. Where required, we use appropriate safeguards such as standard contractual clauses.
10. Children
The Services are not directed to children under 13, and you must be at least 13 (or the minimum age of digital consent where you live, if higher) to create an account. If we learn we have collected personal information from a child below that age without parental consent, we will delete it. If you believe this has happened, email contact@ufb.gg.
11. Changes to this policy
We may update this policy from time to time. We will post the new version here with a new effective date and, if the changes are significant, let you know by email or in the Services before they take effect.
12. Contact us
For privacy questions or requests, email contact@ufb.gg.